Monday, September 30, 2019
Philosophy of My Life
Christian tradition has generally passed down that all but one were martyred, with John surviving into old age. Only the death of James, son of Zebedee is described in the New Testament, and the details of the other deaths are the subject of pious legends of varying authenticity. In some cases there is near unanimity in the tradition, and in other cases, there are widely varying and inconsistent accounts. Judas Iscariot, originally one of the Twelve, died during Jesus' trial. Matthew 27:5 says that he hanged himself, and Acts 1:18 says that he fell, burst open, and his ââ¬Å"bowels gushed out. â⬠Matthias was elected to take his place as one of the Twelve. According to Christian tradition: Original Twelve picked by Jesus: Peter, crucified upside-down in Rome c. AD 64. James, son of Zebedee was beheaded in AD 44, first of the Twelve to die (since the addition of Matthias) John, son of Zebedee, no biblical record of death, he is believed to have died of natural causes due to old age. Members of the The Church of Jesus Christ of Latter-day Saints believe that John was immortalized and he will live to see the Second Coming of Christ. [21][22] Andrew, Peter's brother, was crucified upon a diagonal or X-shaped cross. Philip was crucified in AD 54. Bartholomew (also known as Nathaniel) was flayed alive (skinned) and then beheaded; some sources locate his death at Derbend on the Caspian Sea. [23] Matthew killed by an axe in AD 60. Thomas was killed by a spear in Mylapore, Madras, India in AD 72. James, son of Alphaeus, stoned at age 90 then clubbed to death. Jude was clubbed to death then beheaded Simon the Zealot was sawn in half in AD 74. Judas Iscariot, according to Matthew, hanged himself after betraying Jesus. In Acts, he is described as falling in a field and bursting open. Apologists explain this apparent discrepancy by presuming that he decayed on the tree resulting in a bloating with gas and a weakening of the skin. Then when he was let down from the tree he burst open upon impact. A third account by Papias records Judas ââ¬Å"walking the worldâ⬠, his body having become swollen before being crushed by a chariot. â⬠ââ¬Å"[24] Replacement for Judas Iscariot picked by the surviving eleven: Matthias, Judas' replacement, was stoned and beheaded. Tombs of the apostles Out of the eleven apostles excluding Judas Iscariot, the burial sites of only seven have been identified by Christian tradition. The St. Peter's Basilica Vatican, Rome, Italy which was built on the burial site of Peter the Apostle. Basilica of St. Andrew at Patras, Achaea, Greece where the relics of Andrew the Apostle are kept, said to be erected over the place of his martyrdom. Santiago de Compostela Cathedral, Galicia, A Coruna, Spain which houses the tomb of St. James son of Zebedee. The tomb of John the Apostle at Ephesus, near Selcuk, Turkey. The Santhome Basilica, Mylapore, Chennai, India, which houses the tomb of Thomas the Apostle. St. Philip Martyrium, Hierapolis, near Denizli, Tur key. It is said that St. Philip is buried in the center of the building, but his grave has not been discovered. On Wednesday, 27 July 2011 the Turkish news agency Anadolu reported that archeologists had unearthed the Tomb of Saint Philip during excavations in the Turkish city of Hierapolis. The Italian professor Francesco D'Andria stated that scientists had discovered the tomb, within a newly revealed church. He stated that the design of the Tomb, and writings on its walls, definitively prove it belonged to the martyred Apostle of Jesus. St. Bartholomew Monastery near Baskale, Turkey. The Monastery was built on the traditional site of the martyrdom of Bartholomew the Apostle.
Sunday, September 29, 2019
Monopoly vs. oligopoly Essay
Monopolies and Oligopolies are both marketing situations that are present in todayââ¬â¢s economic system. Many people are aware of what a monopoly is and the federal government has even taken steps to make monopolies in the United States illegal. However many are unaware of the many oligopolies operating in the US economic system today. Monopolies and Oligopolies are similar but not the same, this paper will explore their similarities and differences, and provide examples of both operating in todayââ¬â¢s economic system. A monopoly is where one cooperation or business controls the supply of a particular good or service. In monopolies these firms or cooperationââ¬â¢s not only try to control their respective industry but go out of their way to stop others from entering with heavy restrictions, low price costs, and strategic marketing plans. The business dictionary defines oligopoly as; a few or single supplier effectively controlling the supply and therefore the price of a particular product or service creating a sellerââ¬â¢s market. These two situations as defined are similar in the fact that one or few corporations or businesses control the industry and its prices. The consumer is the target in both situations; you see where its one or few the consumer is forced to pay the prices set by these controlling corporations. Monopolies and Oligopolies differ in a few ways. In a monopoly you have one cooperation that controls the price and supply of the said product or service, allowing for no competition. Or in other words allowing them to charge consumers whatever price that want and even the opportunity to raise prices at any time for no reason thus in a way holding the consumer hostage. In oligopolies there is more than one major player and this allows for some competition in the industry. It also gives consumers more than one option. If one company lowers the price a consumer may choose to switch companies. The most evident difference as stated above is that monopolies are illegal and mandated by the US government where oligopolies are a common market situation in the United States. A great example of an oligopoly is the US Automobile industry. There are a variety of manufactures to choose from,however most Americans will agree the major players are Ford, General Motors, Honda and Toyota. These major players in the industry control the actions of each other and their competitors. In 2005, GM offered customers employee pricing. This affected the whole industry, Ford, Toyota and other manufacturers were forced to do the same thing or offer something better in order to match the prices of GM to generate profits in the industry. This is a common marketing strategy for automobile manufacturers, the use these tactics to anticipate the next move of their competitors. It also can cause smaller manufacturing companies to go out of business as they can no longer compete with these large companies. Monopolies are a little harder to explain in todayââ¬â¢s economic system as they are illegal. However they do still exist, for example utility companies usually operate in specific areas where they do not have competition. Consumers are forced to use them do to the region, city or district in which they live. They do not have choices and are required to pay whatever prices their utility company charges for the service. Another good example would be DirecTV, while there are other cable and satellite companies to choose from they offer a service no other company can; NFL Package. They are the exclusive owner of this service and football fans have no other option that offers them every game anytime at their fingertips. Most notable in recent history was Microsoft, who was inevitably fined and regulated by the US government in 1998. While monopolies and oligopolies have their similarities and differences the consumer is the target of both and is a victim to these multimillion dollar corporations and industries. Monopolies even if illegal still exist and operate in todayââ¬â¢s economy. Oligopolies are very prevalent and still allow corporations and businesses to operate at will against the consumer as long as there is competition among the various players in the industry. Whether a monopoly or an oligopoly the consumer has little to no say in the market situation and one or few businesses are allowed to dictate prices and supply of their respective products and services. Works Cited Evans, K.(2013, 02 21). Monopoly Vs. Oligopoly. Retrieved from E How Money: http://www. ehow. com/about_4795365_monopoly-vs-oligopoly. html Site contributor. (2013). Dictionary . Com. Retrieved 02 21, 2013, from Dictionary. com: http://dictionary. reference. com/ Stein, T. (1999, November 6). Microsoft Ruled a Monopoly / Court finds firm abused its power. Retrieved from SanFransico Chronicle: http://www. sfgate. com/news/article/Microsoft-Ruled-a-Monopoly-Court-finds-firm-2899336. php.
Saturday, September 28, 2019
What are flexible HRM practices To what extent do such practices mark Essay
What are flexible HRM practices To what extent do such practices mark a break from Fordism and the era of mass production - Essay Example These negative features include hierarchy, standardization and an inward focus. This paper will discuss to what extent flexible HRM practices mark a break from Fordism and the era of mass production. The word flexibility itself means differently to different people. Having an employee-centered approach, not being authoritative, being anti-hierarchical, persuasive, or even empowering and considering the employees as equal stakeholders are some of the ways that ââ¬Ëflexibilityââ¬â¢ has been defined (Caldwell). Hence ââ¬Ëflexible HRM is not a norm which firms follow. It is a state of mind, and the practice itself varies from firm to firm. Within an organization also, flexibility provokes mixed reaction. While some consider flexibility an employee problem, the senior management thinks of it as a cost cutting strategy. The flexible approach has also led to the evolution of self-managed teams who work closely together to achieve greater horizontal coordination across organizational divisions. Marlow (1997) contends that in the UK few HRM initiatives that are being adopted are aimed at raising employee productivity without the return of rewards. Marlow further cites that the destruction of traditional style industrial relations and the lack of industrial policy articulated by the state have led to neo-Fordism. Hence, the flexible HR practices are used to induce the labor into higher productivity. It does not form a part of the larger process of post-Fordism. Since these are not supported by technology and training, these practices become unsustainable. Further arguments arise that flexible HR practices arise due to market volatility and labour weakness, and not due to sophisticated approach to labour management. While the Fordist regime may have had structural deficiencies, flexible HR practices will lead to difficulties in attracting, gaining and retaining a skilled workforce (Fuchs, 2002). Although employees are considered to
Friday, September 27, 2019
Topic below Essay Example | Topics and Well Written Essays - 250 words
Topic below - Essay Example The order that he gives to the manââ¬â¢s actions ââ¬â he dies, then he gives up loving, then he lives with her ââ¬â makes it clear that his death was not literal but emotional. Imagery is used in the first stanza as the poet presents the wedding band as a form of retainer. A retainer is a kind of restraint that forces something to remain in place. Creeley says the golden wedding ring was only ââ¬Å"the first retainer,â⬠forcing the reader to see the ring as a leash. The tone is established throughout the poem as the information is presented. The second stanza should give an impression of passionate love-making as it is presumably occurring on the wedding night, but instead it seems somewhat cold. It is labeled as the second restraint he placed on her and she, again, has no active part in the action. He just wakes up, leans over and kisses her without any consideration for what she might want. Throughout his poem, Creeley uses the technical tools of literature such as language, imagery and tone to make his point clear. Although his couple presumably loves each other at the beginning of the poem, they are seen as emotionless zombies by the end. If one reads the poem a little closer, it seems the reason this marriage has lost its passion is because of the restraints heââ¬â¢s put on her which removes her exciting mystique and he loses
Thursday, September 26, 2019
Money and Banking Assignment Essay Example | Topics and Well Written Essays - 1000 words
Money and Banking Assignment - Essay Example This is due to the fact that banks are involved in risky investments without fear or concern about the repercussions nations may face in the advent of losses. Risky investments are aggravated by the fact that banks will be bailed out in case of losses by central banks. This can facilitate organized losses and economic failures by rogue individuals with the aim of channelling all the banksââ¬â¢ financial assets into their possession and then request for central banksââ¬â¢ intervention. This burden, through the central banks is channelled back to taxpayers. The reverse is also true. If financial institutions were unable to solicit funds from central banks, then chances of them indulging in risky investments would be very minimal. (Hughkitt13 2012) III. Compare the use of open-market-operations, central bank lending facilities (rediscounting), and changes in reserve requirements to control the money supply on the following criteria: flexibility, reversibility, effectiveness, and speed of implementation. The best monetary policy should implement the following criteria to be considered effective: flexibility, reversibility, effectiveness and higher speed of implementation. On the issue of flexibility, the best method to use would be to change the reserve requirements. Depending on prevailing market conditions, reserve requirements can be easily adjusted to either reduce the money supply or increase it. The process is done on a daily basis, making it the most effective and also the fastest method to implement. Central bank rediscounting is a faster method to implement than open-market-operations since they can be obtained easily under short notice. They are also more flexible owing to the fact that they require fewer channels to get them. OMOs are more rigid and are only implemented once financial dignitaries meet and agree on the way forward. However, when we consider
Wednesday, September 25, 2019
Issues in Global Business and Strategic Concepts Essay - 1
Issues in Global Business and Strategic Concepts - Essay Example In this paper, the proponent provides the necessary recommendations for the government to consider in order continue expand Australiaââ¬â¢s leading role in mineral extraction in the world. Keywords: mining, mineral extraction, Australia Table of Contents Executive Summary 1 Introduction 3 Industry Gross Value Added 4 The Value of Exports 5 Operating Profit Before Tax 6 Mineral Production 7 Assessment of Mineral Extraction to Australiaââ¬â¢s Economy 8 Domestic Issues 8 International Issues 9 Conclusion/Recommendations 10 References 12 Appendices 14 Introduction One cannot deny the fact that Australia is one of the countries with largest mineral extraction industries in the world today. It holds abundant supply of natural resources allowing it to generate a great opportunity to supply the world market as it is capable of providing affordable minerals of its own and efficient than other producers. This places Australia in the point of absolute advantage (Zhang, 2008). Furthermore, this sets Australia in the position to possibly be the unbeatable leading player in the global mineral commodities in the long run. This maximizes its potential to comparative advantage (Mudd, 2010). This information must be specifically appealing to the Australian Government, because in totality this has significant impact on its economic growth and development. Recently, Australia has continuously gained investor confidence because of its competitive business climate as revealed through its surging high foreign direct investment (FDI) inflow which doubles over five years to 2012 (Australian Trade Commission, 2013). This report is presented to the Australian Government which provides the actual assessment of the contribution of mineral extraction activity to Australiaââ¬â¢s economy, and consideration of domestic and international issues that need to be addressed in order to maintain and expand Australiaââ¬â¢s current position as the leading producer and exporter of minerals such as iron ore, coal and gold. The implications of these issues for Australiaââ¬â¢s future are also included. Therefore, the work at hand provides the remarkable economic figures that will present the actual data prior to the analysis and assessment of the contribution of mineral extraction to Australiaââ¬â¢s economy. In addition, the prevailing domestic and international issues that at some point may have strong contributions to the actual capacity of Australia to maintain its current position as a leading producer and exporter of minerals will also provide the bases of the actual recommendation for the Australian Government. Industry Gross Value Added Industry gross value added (GVA) is the contribution of an industry to the countryââ¬â¢s gross domestic product (GDP). Based on the Australian Bureau of Statistics (2012), the total production of Australiaââ¬â¢s Mining Industry as measured by the GVA showed a positive direction from year 1989 until 2010, which was clear ly indicated by increased of 6% between 2008-2009 and 2009-2010, a double increase of percentage between 1989-1990 and 2009-2010. As shown in Figure 1 in the Appendices, the graph taken from the site of Australian Bureau of Statistics shows the actual GVA of Australiaââ¬â¢s Mining Industry in terms of volume. The information in Figure 1 reveals not just about the volume of production, but the associated positive
Tuesday, September 24, 2019
Corporate Governance Essay Example | Topics and Well Written Essays - 500 words - 2
Corporate Governance - Essay Example Representative government was an essential aspect of the corporation more than partnerships. Since the corporate governmentââ¬â¢s inception, the responsibility and functions of the board and organization around corporate elections have been the core theme. There is always a problem of how to control limits on executive will and small stakeholder protection. The corporate suffrage gave every member a vote (Becht, Bolton & Roell 2005, p. 2). This was to remove privileges enjoyed by other members over others. The debate on managementââ¬â¢s power to solely run a corporation is extremely old. Corporate governance has become a largely outstanding issue in the last two decades. This is because of several issues. First, there has been growth in the global privatization wave for the last two decades. Second, there have been reforms in pension fund and a growth in private savings. Third, it was influenced by the 1980s takeover wave. Fourth, there has been an integration and deregulation of capital markets. Fifth, there has been a concentration on corporate governance due to the East Asia crisis of 1998. Sixth, it has been influenced by a sequence of USA corporate breakdowns and scandals that have grown (Becht, Bolton & Roell 2005, p. 7). The pragmatic information on corporate governance is extremely large. Conversely, there are several techniques that can be employed to resolve issues within conflicting shareholders. They include: shareholders suits and fiduciary roles; hostile takeovers; incentive schemes; large investors; and board of directors. In addition, corporate boards have three core duties: strategic oversight, corporate accountability, and senior level staffing and evaluation. Corporate boards have a duty to assess and endorse core capital investments, strategic plans, and risk management practices and policies. They also supervise implementations that may comprise effectiveness,
Monday, September 23, 2019
Case study Essay Example | Topics and Well Written Essays - 2000 words - 20
Case study - Essay Example A happy workforce is better equipped to contribute constructively to the shared goals of the organization for higher work performance as psychological well-being is associated with the psychological well-being of the employees (Cropanzano & Wright, 2001). Dowling, Festing & Engle (2008, p.120) assert that each worker is unique with feelings, emotions, expectations and frames of references that is distinct to him/her. Consequently, individuals or employees require constant reassessment, evaluation and capacity building within the work context in order to meet the new challenges of time. Scholars reveal that within work environment, workers experience different physical, social and psychological influences that impact their work place behavior and subsequently their performance. The issues have to be addressed with innovative approach that considerably enhances their work satisfaction. Case study of Stockington branch of Superbrand, a leading retail organization of UK is undertaken to analyze factors that influence employeesââ¬â¢ behavior. It is one of the leading chains of supermarket in UK with focus on food items. It has more than 1000 medium and large supermarkets and around 450 convenience stores. It has a wide range of products ranging from exclusive to low cost products to meet the requirements of different demographic segments. It is renowned for excellent customer service and quality products. The Stockington branch is facing some difficulties for the last nine to twelve months. A new supermarket in the town has put pressure on the sale. Currently it has employed 31 managers supervising 500 strong workforce including permanent, part-time and temporary workers to meet the demands of fluctuating numbers of customers. It has weekly turnover of à £1m. The branch has 6 departments with checkouts department having maximum numbers of employees, high absenteeism and lowest satisfaction level. Grocery department
Sunday, September 22, 2019
Journal Research Paper Example | Topics and Well Written Essays - 500 words - 3
Journal - Research Paper Example The first one, ââ¬Å"Boys and Girlsâ⬠, lets the reader know that Nenny is still too young to be a friend to her sister and yet, the unnamed older sister is already looking forward to the time when Nenny will be old enough to be her friend and enjoy each others company. The sense of sibling love is quite strong in this story because she feels protective of her younger sister and looks out for her because not all the kids in their neighborhood are nice children and she does not want her sister exposed to any bad influences. The end of the story makes one wonder what might have become of the sisters after some years had passed. That is why it was nice to see the relationship progression in the second story ââ¬Å"Our Good Dayâ⬠. In ââ¬Å"Our Good Dayâ⬠, the readers learn that Nenny is no longer a little child. She is already old enough to be the friend of her sister and that the relationship between them is one filled with trust and care. It also shows that the older sister keeps her younger sibling in mind and is very happy to be able to share any good fortune that she might come into in life with her. However, the story that shows us the greatest development in the relationship of the sisters can be seen in the story ââ¬Å"Laughterâ⬠. Look at that house, I said, it looks like Mexico. Rachel and Lucy look at me like I am crazy, but before they can let out a laugh, Nenny says yes: Yes, thats Mexico all right. Thats what I was thinking exactly. This shows that the sisters have reached a point in their sibling-ship where they know each other so well that they trust that the other will know what the one is trying to say. Even more impressive, is that the sisters already think alike. Which is a sign that the siblings are quite in-tune with one another and share more than just a superficial relationship. I guess that is why I enjoyed reading about these stories so much. The short stories give a sense of character development and
Saturday, September 21, 2019
Admitted to hospital Essay Example for Free
Admitted to hospital Essay As the days passed, Mr. Glen succeeded. Now he started to teach her how to use a typewriter. She picked up his instructions very quickly. In some days she became able to write ten words in one minute. Unfortunately she failed in her exams. She cried a lot because she thought that her work was totally dark but Mr. Glen tried to give her understanding that you could try again. He told her Your work wasnt dark. It was very psychedelic. Dont lose hope. You will get success someday. Near eight O clock in the evening suddenly they made a plan to go out to eat ice cream. When they reached the ice cream shop, Mr. Glen asked Lorraine to sit on the bench and he would be back with the ice cream. She agreed and Mr. Glen went towards the ice cream shop but at once he forgot every thing even about himself: who he was and why he come there. He went back to home but unfortunately Lorraine was waiting for him. Propitiously the teacher at Lorraines university was passing that street where Lorraine was sitting. He took Lorraine with him and dropped her in her home. Lorraine opened the door of her room; Mr.Ã Glen was sat there. Lorraine asked her why you left me there and return home? . Mr. Glen didnt reply because he didnt know what was going on. He started to forget every thing even Lorraine because of his old age. Lorraine got frightened that if her teacher forget every thing what would happen with her future. Her parents were able to understand her sign language so she spoke to her father about her teachers health. So Mr. Callam decided that he needed doctors treatment so he got admitted to hospital. Every evening Lorraine went to the hospital to meet her teacher. She had a hope that he would be cured eventually. Chapter 4 Now Lorraine is fourty years old. She had a graduation day at her university. The principal of her university announced that Lorraine is the pride of his university. He asked her to come on the stage to get an award by him for achieving graduation. At last she fulfilled the dream of her teacher Mr. Glen. Her principal told her to express her feelings. Her parents were also present there so her mother translated her signs for other people. She said I got this level just because of my honorable teacher Mr. Glen. He worked very hard and he spends his whole life towards making my future. He taught me manners, how to spend my life. Because of him, I learnt how to eat. He taught me all the things that were impossible. He taught me dark is not black. It is the colour of achievement, colour of knowledge. She told the audience that she wanted her teacher Mr. Glen to come there and look at her with her precious award but unfortunately he couldnt come. She said, If he came here I am sure that he would be happier than me because today I have completed his dream. Then Lorraine went to the hospital to show her award to Mr. Glen. She said to him Look at this award which you have wanted for fourty years. Today I have completed your dream. Unfortunately, he didnt remember anything. Now she started trying her best to give him his memorial. She thought that Mr. Glen was the best teacher in the whole world who taught her to achieve what was impossible. Moral: Nothing is impossible if we work hard!
Friday, September 20, 2019
Developing Professional Practice And Needed Skills
Developing Professional Practice And Needed Skills In all areas of expertise, technical skills of the profession are important in order to be able to tackle any arising matters in your field. As a student in psychology there is need to learn how to acquire the skills which are crucial for your profession. During placement, a lot is expected of you as you act like any other professional in that field. It is therefore of prime importance to develop the skills necessary for that professional practice. Reflection in practice is one of the skills necessary as a student of psychology. Reflective practice is a model applied in adult learning and educational teaching where there is application of various concepts of reflection to analyze real issues. According to Reid (1993, p.305), reflection involves critical understanding any experience that a professional goes through with an intention of giving a vivid description, an in depth analysis and latter conduct an evaluation. This will provide an avenue to be able to gauge what the learner has acquired as a result of the practice. The aim of reflective practice is to create a problem out of a learning situation. The act of solving the problem will provide the professionals with a good opportunity to research therefore acquire relevant knowledge and growth in their profession. Reflective practice imparts skills to learners not only to become a repetitive doer but also gain cognition of tackling different situations during practice. Donald Schon, a philosopher is credited to have described the process of reflective practice in his book in 1983. This essay gives a description of my plan to develop professional practice during my first placement experience. Importance of reflection Reflection practice that is applied in psychology works within the concepts of reflection. It accounts for a conceptional structure around which psychology as a discipline that involves patient management works. Reflection is important in identifying the positivity or negativity that is associated with any practice in any discipline. It helps a student to learn from experience in his or her field of expertise. Once they are exposed to a certain experience during their period of practice, reflective practice provides a chance for the student to think back and relate the experience to the theoretical knowledge learnt in c lass. Various models are used which provide the framework for reflective practice. Among the most common are; Gibbs Model of Reflection which was formulated in 1988, Atkin and Murphys Model of Reflection of 1994, Kolbs Learning cycle and finally the Johns Model of Reflection of 1994. Which the model you decide to apply or to follow its principles the end result should be acquisition of reflective practice skills. Reflective practice is an important tool in solving day to day problems. Its application in difficult situation and in ideas that are undeveloped to provide a concrete solution provides an opportunity for further analysis and dispensation of knowledge and skills. It further synthesizes emotions and provides time for sober thinking and development of solutions to difficult situations. However, to be able to develop these skills it is of importance to have a good atmosphere that is conducive to reflection. It is important to have an understanding supervisor who is able to take you t hrough the process. Flexibilities in time are crucial and an environment that provides support in case any is needed. Finally, your learning institution should have a well structured curriculum which is able to encompass the above factors. Key learning goals during student placement experience Mostly, as an undergraduate student there is more to learn since there is many changes that one undergoes during that transition. Most of us are not much conversant with wide reading and research activities. They do not embrace the team spirit that is essential in their acquisition of knowledge. Additionally, various approaches used like problem based learning is a nightmare to most of them. However, most centers of learning have well experienced lecturers and professors who supervise the students. In psychological studies they promote development of research and the application of knowledge leant in psychology in real life situations (Boyd Fales, 1983, p.102) . Hence, being provided with placement experience will help me acquire a lot in the practice of psychology. First and foremost, I intend to acquire a lot in patient care and the quality expected. To become effective you need to be able to provide care of high quality to improve their satisfaction. Various approaches to care like counseling will be acquired and practically performed. As a result, I will be able to apply theoretical knowledge learnt in class to real life cases in the health center. Having done so, I will have accomplished my goal of ensuring that the gap which usually exists between theoretical knowledge and practical skills is minimized if not closed. My third goal would be to enhance my personal as well as professional growth. Having been in practice, I will develop a liking for one specialization in psychology which I can further pursue later on in life. I am of the opinion that the time allocated will be more than enough to meet my strategic goals in the placement experience. Reflective techniques used during the placement Reflection is a brainstorming process that involves processing ideas in the mind to come up with a solution to a situation at hand. With the right atmosphere for reflection and tasks that encourage reflection, clear solutions emanate from the thinking process. Reflection is encouraged by facing challenges during practice and often asking question with no clear answer. As a result the brain is triggered to think and this provides an opportunity for old ideas to be incorporated with new situations in practice to have a solution. I intend to apply Kolbs learning cycle during my placement period. This can be represented in a pictorial form as follows; Source: Kolb, D. (1984). Experiential Learning: Experience as the Source of Learning and Development. Prentice Hall: New Jersey, p.21 First and foremost, what I have learnt in class will be put into practice in the active experimentation stage. After putting ideas to practice, I will have gained practical skills necessary in psychology. I will then evaluate the skills leant in a reflective manner. Finally, I will form ideas as a result of the experience gained. Experience to assess my practice It is important to have a form assessment during practice in order to gain full understanding of the skills that have been acquired. One of the assessment methods during my practice will be making entries in a journal (Ibarreta McLeod, 2004, p.136). The records that I will make in the journal will be the significant events that I experience during my time there. My entries will match to the concepts as defined be Kolbs in developing his model of reflective practice. This will provide a framework for which my arguments will come from during reflective thinking. After each day in practice, I will highlight the significant issues that I learnt or the skills that I was able to acquire. Detailing this information will guide me in enhancing my skills in critical thinking. In addition, it will impose an attitude of self directed learning as issues not well understood will be researched at a latter stage. The entries made will also be based by the relevant models hence acknowledging the wor ks of different scholars in the field of psychology. Entries made in the journal will also provide me with an opportunity to record in context any of the important aspects acquired as a result of the placement. The goals for the placement as outlined above will be comprehensively covered in the entries made in the journal. Patton et al. (1997, p.238), further notes that making entries in a journal provide a connection between what is learned theoretically in classroom and practical experiences that are gained during practice. Having gained this, it will be quite easy for evaluation of the notes and provide an avenue for reflection. Apart from journal entries, I intend to carry out an action research on one aspects of psychology that will seem to be having challenges. The aim of this research will be to modify the identified practice in order to enhance practice in my institution of placement. It will be important both to increase my professional skills and also leave an impact at the institution. Importance of supervision in the reflection process The students need supervision during their placement in order to acquire all the necessary skills and in a smoother manner. A good atmosphere is necessary during supervision to minimize serious distractions due to the clients. John (2007, p.3), notes that effective supervision is necessary as it offers practical support, enhances the morale of learning process and also offers challenges to the students to be able to learn. Supervision is important in practice of psychology as it gives inputs in the following three areas; to begin with it provides technical support in practice to the students. As a result the student is encouraged to seek more knowledge on an issue and the end result is attainment of practical and reflective skills. Secondly, the student is able to apply the learnt theory into professional practice. This is also part of the educational or teaching process. Finally, supervision gives a chance to the student to be able to evaluate their practical skills to those required to attain professional standards. In addition, a student is in a position to assess whether their goals of the placement have been achieved. Formal supervision sessions should take place daily and the student should be well prepared with any question, observation or addition that he/she intends to share with the supervisor. At times, the supervisor probes the students understanding through question asking or through interrogative discussion. After the session with the supervisor the student should be able to have a critical review of issues discussed with a view of updating him/herself and so as to remember the issues discussed. After reviewing, short notes are encouraged on the discussion held. The student should then proceed to the next issue of learning as per their formulated action plans. Supervision of students also serves to enhance a learning relationship between the students and the supervisors. It provides a chance for career counseling and mentorship and thus a student gets fulfillment and enjoys whatever they are doing. Supervision sessions also serves to check how the students are carrying on academically and disciplinary. It is through these sessions that abscond of learning process is noted and thus administrative actions can as well be taken against any such student. Challenges during placement and intended solutions During the teaching practice, one of the main challenges one may face is uncooperative supervisor. Some supervisors may be authoritative and give threatening warning of dire consequences to students during practice (Knowles, 1975, p.20). By so doing, an atmosphere of fear and mistrust is cultivated and this is retrogressive to acquisition of knowledge. A supervisor should be willing to negotiate and work towards creating good learning relationship with the students. When faced with such a supervisor care should be taken and avoid crossing their paths or being in the wrong places. Also, I would use professional approach whenever handling such supervisors. The second challenge is finding a non conducive atmosphere at the place of placement. This gives the student a hard time and learning is hindered. As a solution collaborative efforts with my supervisor to talk with the management would at least solve that problem. Lastly, is difficulty in putting theory into practice due to lack of e xperience. This would be easily solved through consulting my supervisor and the specialists that are in charge of me. Conclusion In conclusion, it is important for students to be given a chance during their coursework to have practical skills in their areas of expertise. This do not only give learners a golden opportunity to acquire professional experience essential for the practice, but also expose them to profession challenges that they may form part of solution finding. Moreover, by doing so professionals are produced who are capable of putting theory into practice and developing new ideas through their reflective practice.
Thursday, September 19, 2019
Riders to the Sea: The Sea as a Living Character :: essays research papers
Riders to the sea: The sea as a living character In the tragic contest that is the inspiring soul of the play ââ¬Å" Riders to the seaâ⬠, the sea is a party ranged against the weak, inoffensive inmates of the peasant family of Maurya. The sea is indeed the most impressive character in the play, it is so intimately associated with human characters whose fate concerns us that it may be called, Fate personified. The peasant family, as of course all other people of the island, live all their lives in open view of the sea. Even little Nora is familiar with its ways, its ebb and flow, its behaviour in storm and calm and all that. They are familiar not only with its physical features and its various moods, but also with the image of the sea as a mighty demon which looms large and dark and mysterious before their minds. At the very opening of the play, the sea enters as a terrorizing living personality. The sea as a ââ¬Ëcharacterââ¬â¢ is never off the stage, nor is it for a moment off the mind of inmates of the cottages. How can they close their eyes or minds to it seeing that it has already swallowed four strong young sons of the family, and it is almost sure it has made an end of the fifth, Michael? The monster is never for a moment absent from the thoughts of the three women. Bartley too knows the risk and the chances. But he is manly enough to put forth courage to perform his duty by the family. He silently agrees with Cathleen when she rebukes the whimpering mother: ââ¬Å"Itââ¬â¢s the life of a young man to be going on the seaâ⬠, thereby bringing out the association of the sea with the life of the islanders. It is a demon whom the poor islanders have no means of shunning if they would. And that is the demonââ¬â¢s opportunity of exercising its free will. It is all along an unequal fight- the fight between the Evil in nature which is, as Hardy expounds in his tragic novels, the handmaiden of Fate or blind Chance, or inscrutable Destiny.
Wednesday, September 18, 2019
The Enlightenment Period and Napoleons Rule Essay -- European History
The time of the Enlightenment was a time of great change, reform, and the emergence of great minds such as Isaac Newton, Johannes Kepler, Galileo Galilei, and even Copernicus. These men cleared the path to thinking in a new way and brought about the change necessary for the Scientific Revolution. The Enlightenment allowed people to think more critically and even was the time in which the ââ¬Å"Experimental Methodâ⬠was consolidated by Galileo Galilei (1564-1642, Buckler, J., Crowston, p.592 para. 6). It allowed people to begin to think ââ¬Å"out of the boxâ⬠if you will. Monarchies and the power of the king before this time ruled over the general population unthreatened and very rarely did opposition come to stand. Quite often if opposition did stand it was shortly met with a quick disbanding, or even the death of the ââ¬Å"hereticâ⬠that created the uprising. Napoleon was a good example; he did not stand for freedom of speech and quite often worked to regulate publ ic opinion. However, with the Enlightenment around the corner, it helped to pave the way and prepare the country of France for the French Revolution. Commoners, as well as the clergy, and nobility began to stand up more against monarchical rule, and voiced their opinions on controversial subjects. With the emergence of Napoleon Bonaparte the future of France seemed to be a dictatorship under his rule inevitably. The French Revolution was a time also of great change. The hopes of the people were moving from an absolutist monarchy to a hopeful constitutional rule by the peoples, with the help of the Estates General which had not been called upon since 1614 (Buckler, J., Crowston. P.689, para. 3). In July, of 1788 King Louis XVI listened to his people and called a spring sessions of the est... ...lution by commanding the states as emperor. Although he did solve many economic crises, won many victories in strategic battles, and helped progress equal rights among citizens, he did not uphold the most important ideal of the French Revolution which was to be more about a people governed constitution not a dictatorship under Napoleon. In Conclusion, Napoleon was a very charismatic leader, and did many great things for France. As an emperor he was more than well liked and was probably one of the most intriguing individuals of his time, he was a brilliant strategic thinker, and got what he aimed at done generally. However, his over ambitious thoughts led to his downfall at the battle of Waterloo in which the allies of Austria, Prussia, Russia, and Britain defeated him and imprisoned him on the island of St. Helena far off the western coast of Africa.
Tuesday, September 17, 2019
The Victim In A New Light :: essays research papers
Upon first reading Aurthur Millerââ¬â¢s The Crucible, it would be easy to mistake Abigail Williams for the key player. When the story is examined, the antagonist is clearly John Proctor. Proctor was the soul inspiration for nearly every act following the dancing in the woods and the second half of the play is very dependant on him. Though John Proctor appears very simple in the beginning of the play, the reader soon discovers there is much more motivating him. He is very confused and tormented by guilt and suspicion. He seduced a young girl and later seemed oblivious to the cause of her obsession with him. He manipulated everyone around him. Acting on his constant indecision and half-hearted whims destroyed everything around him and many of the other characters in the play. Although most of his influence occurred in the exposition, his misleading corruption of Abigail, and then his sudden rejection of her, drove her to the extremes expressed in The Crucible. The confused, love-struck Abigail was simply doing what she felt was necessary to possess the object of her affections. Without John Proctor, the second half of the play would be non-existent. The girls would have tired of accusing witches and the plot would have died quickly. Abigail wouldnââ¬â¢t have had the dedication and passion in seeing Elizabeth accused. The trials would have never become as intense and concrete. John Proctor is a well hidden and underlying antagonist. In the story he may appear to be a victim, and many side with him believing that Abigail should be faulted with the severity of the situation. But Abigail is the victim of lust and deceit. Proctor took advantage of her and when he saw it convenient, he attempted to dispose of her. The stubborn and dedicated Abigail had faith and pursued his hidden affections. She knew that beneath the cold faà §ade he still kept the same desires as she. So is she really to blame for seeking it? John Proctor is the only character in the play that causes his own downfall.
Performance Appraisal Essay
Performance appraisals are designed to give an objective on the evaluation of an employeeââ¬â¢s performance and also outline the measures or development for improvement that would be essential to the organization to move ahead (Chandra & Frank, 2004). In the healthcare system, there is an unsatisfied measure that the outside companies are used to perform these appraisals. The staff would like to do the evaluations themselves so that there is a relationship built between the employer-employee. I will look to determine what an employee appraisal consists of, how healthcare tracks the quality of work that is done by an employee. A mock performance appraisal will be evaluated based upon the scores that the employee received and from those scores will look to develop an action plan for recommendation to improve the employeeââ¬â¢s quality of work. There will be an establishment of the current trends of recruiting, selection, and development as well as the future trends as to where employee appraisals will be in the future based on the effectiveness of new technology and theories. Performance Appraisal Performance appraisals are important to the organizational productivity and the career development of an employee (epa. ov). A current performance appraisal was conducted on an Environmentalist Senior Government employee. This review was completed based upon the duties and responsibilities of this employee in an in depth performance evaluation. Inside of the evaluation included a breakdown of the performance of the goal and objectives that was to be performance by the employee. By analyzing the goals and objectives a semi-annual inspection was performed, a semiannual monitoring was performed, an in-service training evaluation, and a 26-30 day are center inspection took place. This appraisal will affect the overall job performance of this individual and will depend upon the future contributions that this employee will have within the organization. Tracking Quality of Work The best practice is to have a standardized, quantified, and automated employee review process that is essential to track employee progress and maximize productivity in the workplace (employeeperformance. com). The practice of emPerform would be the best practice to use for employers to track performance. EmPerform is an easy-to-use web-based employee performance management solution that automates vital employee performance management processes. These would include online appraisals, goal management, 360 degree multi-rated reviews, online surveys, succession planning, compensation management, development plans, and reporting and analytics (emperform. com). In order track the review process documentation should be provided to the employee to keep towards providing a record of all the efforts they have attempted by employee to avoid any dismissal of employment or any other discrepancies. Mock Performance Appraisal Based upon the performance appraisal of the employee there are areas that she achieves in based upon the categories of leadership, customer focus, job knowledge, as well as organization and productivity. On the other hand, there are areas that need improvement and does not exceed or achieve the job description in detail that should be put into place on a daily basis. The score of 44 was calculated and per each category the employee received 36 points of achievable expectations and 8 points that stood out for requirement improvement. Once the scores were added up to (44/20) and tallied there was a score of 2. 2 of the employee performance. Because of the areas that need improvement, there should a laid out action plan between the employee and employer as to how these goals can be achieved for success for future performance appraisals. The best practices that would provide a fair and accurate performance appraisal would be to support an employee with favorable feedback. In order to achieve the improvement within the areas, there should be a clear erformance of communication of the expectations. Development of educational skills should be provided in a learning capacity so the employee will know what to do and what not to do. In addition, Greguras et al. (2003) research has shown that the purpose of the rating (decision-making versus development) affects the ratings that are observed. Action Plan Recommendation Based on scores of the employee the best feedback for an action plan recommendation would be a 360-feedba ck. Within the 360 feedback it would be a tool of support between the employee-employer conversations. It can be a powerful element of objectivity that will make an employee better understand their strengths and blind spots of their job performance. The best practices to implement the 360 feedback would be to ensure that the organization is ready for this evaluation process, make sure that the purpose is clear for using this tool, start at the top to select the right tool, and eliminate any destructive feedback towards an employee (Horowitz, 2008). The purpose of this action plan towards a 360 feedback give an employee a chance to resolve a performance that would need improvement and also give the supervisor a guidance tool and regular on monitoring towards measuring the progress of the employees future appraisals. Current Trends In todayââ¬â¢s society of completing performance appraisals for the employees, human resources are starting to come under fire as to how successful performance appraisals really are. With the emphasis on teamwork, shared leadership, and an ongoing struggle to find and retain qualified employees, itââ¬â¢s a model that is falling increasing out of favor (Fandray, 2011). The most important objective towards successful appraisals within performance management should provide strength of guidance to their employee on the best strategy in the direction of improvement. A strong succession plan aims to present a foot print to probabilities to get to the next level of the job. Although there are organizations that are finding the downfalls of performance appraisals, it is an ongoing process to fine tune what could make future appraisals a trend to build strength between employee and employer. Future Trends Performance appraisal can be the future to enhance communication and productivity with employees. Executives have stated that they have observed a trend towards more frequent reviews aimed at boosting future achievement rather than grading past activity (Fleming, 2003). Hiller, a vice president of administration for Stanford Federal Credit Union, in California, uses an employee performance plan based on accountabilities determined by the job, employee, and the manager. The plan lists goals or behaviors associated with each accountability, which are reviewed on a quarterly basis(Fleming, 2003). I have to say that accountability should be the one of the main reviews towards performance appraisals amongst employees. In the healthcare the future trends of employee appraisals will be the eAppraisal Healthcare. Halogen eAppraisal healthcare will offers organizations an affordable and convenient way to automate time consuming paper-based appraisal processes. It will better enable an organization to perform clinical competency checklists and even orientation checklists (aha-solutions. org). With this appraisals systems health care will be more than in the 21 century it will give providers a more professional quality of giving appraisals that will empower human resources strategy and they will always be ready for the surveyors from the Joint Commission, OSHA, ACHA, or any other regulatory agency. The future trends will hope bright towards computers and making paper-based appraisals nonexistent. Conclusion A good performance appraisal can either break or make an organization as well as an employeeââ¬â¢s job status. It can bring a development of organizational skills for the staff member to give a bigger picture as to what is expected of them, and provides information for the employer as to whether or not that employee should receive a raises, promotion, or dismissal from the job altogether. An effective system should be used to break the barriers of the downfalls within the organizations to help develop employees mentally and physical stability that companies look for from their staff. Appraisals can be helpful in many ways to build confidence, but on the other hand when they are delivered the atmosphere and the communication are key components to the outlook of what will come in the future. Appraisals often go into a halo effect, this takes place when the supervisor outlook of the staff member is based on a specific characteristic, in regards to appearance as well as intelligence (Tvedt, 1986). Employee Appraisals will always be a tool that will have constant positives and negatives, but it is up to how it is delivered and pursued to bring a successful outcome.
Monday, September 16, 2019
How Does Caffeine Affect the Heart Rate of the Daphnia
My results and the graph indicate that as you add the caffeine to the daphnia, the eart rate of the daphnia increases for example the daphnia's heartbeat is 120 without caffeine, however when caffeine is added it is increased to 168. My graph shows a positive correlation and the error bars are also very small which shows that the results have a small range which suggests that my results are accurate and reliable. I think that the experiment was conducted well however there may be some ethical issues surrounding the fact that daphnias are also living species.Therefore, by using daphnias in these experiments may cause a risk for them as there would be little quantities of the species left. This would also affect other living organisms that feed on daphnias for their dietary needs therefore in the experiment we diluted the caffeine solution with distilled water to prevent the daphnia from dying and afterwards, we could put them back in their natural habitats. On the other hand, by doing this experiments it could potentially help us in the future.Also, another problem is that I may have miscounted the daphnias heartbeat due to human errors. However, as I repeated the experiment 3 times, it ensures me that the data is quite accurate. However, if I was to do the experiment again I would do more repeats to make sure the results are reliable and there would be less chance of human error. Also, I would use different concentrations of caffeine to get more accurate comparisons and to see how different concentrations may affect the daphnias heartbeat also. Overall, I think that my results are precise and distinct.
Sunday, September 15, 2019
Discrimination in Of Mice and Men
When John Steinbeck was attending Stanford, he took time off to go work on a ranch at Salinas Valley. This Is where he encountered the models for many of his characters for his stories. One of them Included one of his most popular and touching novellas, Of Mice and Men. With this book, he tried to show the hardships of the discriminated. During the period of the Great Depression, many Individuals were forced Into poverty and away from their families. Many began to flee to the West In search of work. However, when they reached their destination, they were not received kindly.In the novella, Of Mice and Men, John Steinbeck thoroughly depicts, by the presence of many discriminated and oppressed individuals, that life in this time period was beyond arduous for most people because of the Great Depression and the way others perceived them. The Great Depression was an economic downturn coming before World War II. The depression occurred at deferent times in different countries, but in the U nited States, it happened during the asses. Historians blame the crash of the US stock market, on October 29, 1989, for Igniting the Great Depression. Then, the depression quickly expanded across the world.The Great Depression not only affected the poor, but the rich as well. Industrial production, foreign trade, and wholesale prices diminished. The loss of money from these happenings developed a state of unemployment, caused foreclosures and homes to be lost, families to separate, and extreme deflation. Unemployment rates soared through the roof. In the US, twenty- five percent of the population was out of work. Even in some countries, the rates were as high as thirty- three percent (Candling). Hope still lingered in the air for some and the Great Depression was later used as an example as to how bad the economy could get.Rural regions suffered the most when crop prices fell drastically. The huge drought, which occurred during the asses, contributed to this. In many plains, dust wa s everywhere. It was so that It was Impossible to keep a house clean and chickens would sleep earlier than usual because the darkness caused by the dust storms made them think it was night. More and more storms began to hit and many farmers lost their good farmland to the high winds. By 1934, almost 100 million acres of farmland were completely destroyed (Candling).Many economies began to rejuvenate in the mid- asses, but in many other nations, the detrimental impact of the Great Depression lasted until the end of World War II. This tragedy was one of the most widespread, long-lasting, and deepest depression of this era. The effects of the Great Depression disturbed every race of people in America. However, African Americans were always most affected. Most African Americans were out of work and whites demanded that they be fired If a white person was unemployed. Racial violence became common and lynching Increased (Sutra).In Steinbeck novella, Crooks is a stable buck on the Salinas Valley ranch. During this He was separated from the rest of the white farmhands on the ranch. Crooks states, ââ¬Å"l anti wanted in the bunkhouse, and you anti wanted in my roomâ⬠(Steinbeck 68). This shows how African Americans were treated like animals and isolated from others because of discrimination. After being neglected, Crooks proclaims, ââ¬Å"If I say something, why it's Just a n****** saying itâ⬠(Steinbeck 70). Crooks has accustomed to the inequality he receives from others and turns on himself, saying negative things.However, on a brighter note, no one would hold him responsible for anything because his words ââ¬Å"don't mean nothingâ⬠and are ignored. The author show how African Americans' lives were hard because of racism. Steinbeck shows the hardships of a disabled man during this period of time in his novella Of Mice and Men. One would think they received special care but the worst time period a disabled person could live through is the asses. Other s didn't care for them because chances were that they already had someone to take care of, whether it was themselves or a family (Barrett). They were abused and people would blame them for their problems.Some mentally handicapped people were institutionalized. The government gave little to no protection for the disabled (Philosophy). This is similar to how a character in the story is treated. Leonie Smalls is George's friend and they are both traveling to the West in search of work, because they had to flee their hometown in the result of Lien's incident with petting a girl's mouse dress (he likes soft things). Leonie says, ââ¬Å"George says I goat stay here an' not get in no troubleâ⬠(Steinbeck 68). In this moment, George demanded Leonie stay at the ranch while they go out to the whorehouse.To George Milton and other workers, he is seen as a dim- wit that can only work. Leonie should be able to have some fun too. ââ¬Å"If he finds out what a crazy Starr you are, we wont get no Job, but if he sees yah work before he hears yah talk, we're setâ⬠(Steinbeck 6). There is no doubt Leonie is a great worker, but perhaps George is a little too hard on him. At their arrival at the ranch, the boss gets suspicious because George does all the talking. Leonie says four words and George throws a tirade at him for doing so. Even though sexism was around forever, this type of discrimination was most evident during the asses.The typical women had an employed husband, and if they lost their job, they usually had enough resources to survive (Ware). Steinbeck depicts that with Of Mice and Men. Curler's wife is a victim of unfairness because of her gender. She is the wife of the boss's son, Curler. They live with no worries, but Curler's wife's actions are constricted and she has limited rights, like every other female in America at the time. She is the only woman on the ranch and is unnamed by the author which shows her unimportance ââ¬â which shows sexism. â⬠Å"Don't you even take a look at that b****.I don't care what she says and what she does. I seen me' poison calling Curler's wife a derogatory term for a woman, which is sexist. George, and very other farmhand on the ranch, thinks she is flirty and has ââ¬Å"an eye for all the men on the ranchâ⬠. ââ¬Å"Won't you tell her to stay the hell home, where she belongs? â⬠(Steinbeck 90). During this time, it was often that women stayed home with kids and chores to do around the house, while men would go out and work, wherever it was (Ware). Here Candy implies that the ranch is no place for a flirtatious woman like Curler's wife, which is a sexist stereotype.
Saturday, September 14, 2019
Needs Theories
1. INTRODUCTION Motivation is an important element in organizational learning due to its ability to enable employees to function effectively. There are several theories of motivation which can be useful to managers in motivating employees of organizations. You may ask yourself what motivation is. Well, motivation is that drive you have within you to get something done, what drives you to work as much as you do, for example, a student will want an A in a test, he will be motivated to study hard and achieve that A.It is the process of stimulating people to actions to accomplish the goals. Motivation stems from psychological factors within the person, but can also be induced by factors in the workplace. In human resource management it is essential to know how workers inputs via their task inputs and inputs via superiors can be conductive to worker effectiveness. Motivation is a process that involves the purposiveness of behaviour. Factors that have been shown by research include externa l and internal activators.In this assignment we will outline important motivation theories and how they are used in the workplace. Motivation theories seek to 2. MASLOWS HIERACHY OF NEEDS Peoplesââ¬â¢ needs are arranged according to its importance of human survival. Human needs may be placed in a hierarchy where the lowest level contains the most basic needs, which must be satisfied before the higher order needs emerge and become motivators of behaviour. The needs of the hierarchy are as follows, psychological needs, safety needs, social needs, ego/esteem needs and self-actualization needs.Psychological needs: These are the basic needs for a human which are essential for a human beings biological functioning and survival. Examples would be food, water and warmth. Employees who are adequately paid can provide for these needs. Safety needs: As soon as the psychological needs are satisfied, another level of needs emerge and the importance of the previous level of needs disappear. In this level a person looks for security, stability and a safe environment. Many employeesââ¬â¢ most important need is job security; other security factors include increases in salary and benefits.Social needs: Once a person feels secure in their surroundings and are in control of possible threats, social needs are activated. These include the need for love, acceptance, friendship and a sense of belonging. At this level, employees desire social relationships inside and outside the organization. Peer group acceptance within the workplace is often an important psychological need for employees. Ego/esteem needs: These needs may be divided into two groups namely, self- respect and self-esteem, the respect and approval of others.Once employees form friendships the need for self-esteem becomes priority. Needs, such as self-confidence, independence, recognition, appreciation and achievement all fall under this level. Organizational factors such as job title, status items within the organ ization, such as parking spaces or office size and level of responsibility become important to the employee. Self- actualization: If all the above mentioned needs are largely satisfied, people than spend their time searching for opportunities to apply their skills to the best of their ability.Maslow describes the needs as the desire to become more and more what one is and to become everything one is capable of becoming. Self-actualization is the uninhibited expression of your true self and your talents. Employees seek challenging and creative jobs to achieve self-actualization. This theory has many implications for individual performance, the most common strategy being motivating people in terms of service benefits and job security. The work people do and the way the work environment is designed, increases interaction between employees which helps satisfy social needs.However, disadvantages pertaining to this may result in excessive socialization and may have a negative effect on th e employees work output (NEL P. S et al,2004). If a personââ¬â¢s work is directly associated with need satisfaction, then that person becomes self-regulating, making the roles of external incentives become less significant as motivators. As one level of need is met, a person moves onto the next level of need as a source of motivation. Hence, people progress up the hierachy as they successively gratify each level if need(Nelson Q, 2011) (http://upload. ikimedia. org/wikipedia/commons/c/c3/Maslow%27s_hierarchy_of_needs. png) 3. HERTZBURGS TWO FACTOR THEORY Herzberg's Two Factor Theory is a ââ¬Å"content theoryâ⬠of motivationâ⬠(the other main one is Maslow's Hierarchy of Needs). Herzberg analysed the job attitudes of 200 accountants and engineers who were asked to recall when they had felt positive or negative at work and the reasons why. From this research, Herzberg suggested a two-step approach to understanding employee motivation and satisfaction, these were hygiene factors and motivator factors. Hygiene Factors:Hygiene factors are based on the need to for a business to avoid dissatisfaction at work. If these factors are considered inadequate by employees, then they can cause dissatisfaction with work. Hygiene factors include: * Company policy and administration * Wages, salaries and other financial remuneration * Quality of supervision * Quality of inter-personal relations * Working conditions * Feelings of job security Motivator Factors: Motivator factors are based on an individual's need for personal growth. When they exist, motivator factors actively create job satisfaction.If they are effective, then they can motivate an individual to achieve above-average performance and effort. Motivator factors include: * Status * Opportunity for advancement * Gaining recognition * Responsibility * Challenging / stimulating work * Sense of personal achievement & personal growth in a job There is some similarity between Herzberg's and Maslow's models. Th ey both suggest that needs have to be satisfied for the employee to be motivated. However, Herzberg argues that only the higher levels of the Maslow Hierarchy (e. g. elf-actualisation, esteem needs) act as a motivator. The remaining needs can only cause dissatisfaction if not addressed. Applying Hertzberg's model to de-motivated workers These few examples indicate de-motivated employees in the workplace: * Low productivity * Poor production or service quality * Strikes / industrial disputes / breakdowns in employee communication and relationships * Complaints about pay and working conditions According to Herzberg, management should focus on rearranging work so that motivator factors can take effect.He suggested three ways in which this could be done: * Job enlargement: It is a human resource practice used to motivate employees in a particular position. A job is enlarged horizontally through the addition of new responsibilities and diverse duties. * Job rotation: A system of working in which employees work in a range of jobs in a company so that they have different types of work to do and understand the organization better, it can help employers by keeping employees from getting bored and looking for another job. Job enrichment: Motivating employees through expanding job responsibilities and giving increased control over the total production process. Employees normally receiving training and additional support as well as increased input in procuderes. 4. VROOMS EXPECTANCY MOTIVATION THEORY Whereas Maslow and Herzberg look at the relationship between internal needs and the resulting effort expended to fulfil them, Vroom's expectancy theory separates effort (which arises from motivation), performance, and outcomes.Vroom's expectancy theory assumes that behavior results from conscious choices among alternatives whose purpose it is to maximize pleasure and to minimize pain. Vroom realized that an employee's performance is based on individual factors such as persona lity, skills, knowledge, experience and abilities. He stated that effort, performance and motivation are linked in a person's motivation. He uses the variables Expectancy, Instrumentality and Valence to account for this. Expectancy is the belief that increased effort will lead to increased performance i. e. f I work harder then this will be better. This is affected by such things as: 1. Having the right resources available (e. g. raw materials, time) 2. Having the right skills to do the job 3. Having the necessary support to get the job done (e. g. supervisor support, or correct information on the job) Instrumentality is the belief that if you perform well that a valued outcome will be received. The degree to which a first level outcome will lead to the second level outcome. i. e. if I do a good job, there is something in it for me. This is affected by such things as: 1.Clear understanding of the relationship between performance and outcomes ââ¬â e. g. the rules of the reward â â¬Ëgame' 2. Trust in the people who will take the decisions on who gets what outcome 3. Transparency of the process that decides who gets what outcome Valence is the importance that the individual places upon the expected outcome. For the valence to be positive, the person must prefer attaining the outcome to not attaining it. For example, if someone is mainly motivated by money, he or she might not value offers of additional time off.The theory has three key elements or concepts that it uses: 1. Performance-outcome expectancy: This means that the individual belives that every behaviour is connected to an outcome, and different levels of that behaviour can be connected to different levels of the outcome. 2. Value: With regard to that, the attractiveness of that outcome depends on the individual, for one, the outcome may be a highly values reward whereas for another, it could be perceived as a punishment. 3. Effort-Performance expectancy: Lastly, individuals evealuate the effort-pe rformance expectancy relationship.In essence, the employee asks himself whether he will be able to perform a specific task and translates those perceptions to probabilies of success. He or she then chooses the behaviours' that have the highest likelihood of success. Crucially, Vroom's expectancy theory works on perceptions, so even if an employer thinks they have provided everything appropriate for motivation, and even if this works with most people in that organisation, it doesn't mean that someone won't perceive that it doesn't work for them. It could equally apply to any situation where someone does something because they expect a certain outcome.For example, one recycles paper because they think it's important to conserve resources and take a stand on environmental issues (valence); they think that the more effort they put into recycling the more paper they will recycle (expectancy); and they think that the more paper they recycle then less resources will be used (instrumentalit y). Thus, Vroom's expectancy theory of motivation is not about self-interest in rewards but about the associations people make towards expected outcomes and the contribution they feel they can make towards those outcomes. 5. ADAMS EQUITY THEORYJohn Stacey Adams, a workplace and behavioural psychologist, put forward his Equity Theory on job motivation in 1963. There are similarities with interpretation of previous simpler theories of Maslow, Herzberg and other pioneers of workplace psychology, in that the theory acknowledges that subtle and variable factors affect each individual's assessment and perception of their relationship with their work, and thereby their employer. One of the most important issues in motivation is how people view their contributions to the organization and what they get from it.Ideally, they will view their relationship with the employer as a well-balanced, mutually beneficial exchange. As peope work, they realize their consequences of their actions, develop beliefs about outcomes and asses how fairly the organization treats them(Snell A. S. & Batemen T. S 1999, Management:Building Competetive Advantage). The Adams' Equity Theory model therefore extends beyond the individual self, and incorporates influence and comparison of other people's situations ââ¬â for example colleagues and friends ââ¬â in forming a comparative view and awareness of Equity, which commonly manifests as a sense of what is fair.When people feel fairly or advantageously treated they are more likely to be motivated, when they feel unfairly treated they are highly prone to feelings of disaffection and demotivation. The way that people measure this sense of fairness is at the heart of Equity Theory. Equity, and thereby the motivational situation we might seek to assess using the model, is not dependent on the extent to which a person believes reward exceeds effort, nor even necessarily on the belief that reward exceeds effort at all.Rather, Equity, and the sens e of fairness which commonly underpins motivation, is dependent on the comparison a person makes between his or here reward/investment ratio with the ratio enjoyed (or suffered) by others considered to be in a similar situation. Equity Theory reminds us that people see themselves and crucially the way they are treated in terms of their surrounding environment, team, system, etc ââ¬â not in isolation ââ¬â and so they must be managed and treated accordingly.Some people reduce effort and application and become inwardly disgruntled, or outwardly difficult, recalcitrant or even disruptive. Other people seek to improve the outputs by making claims or demands for more reward, or seeking an alternative job. 6. ALDERFERââ¬â¢S ERG THEORY A theory of human needs more advanced than Maslowââ¬â¢s theory is Alderfers ERG theory, meaning that Maslows theory has general applicability whereas Adelfer aims his theory at understanding peoples needs at work.Aldelfers theory builds on some of Maslows thinking but reduces the number of universal needs from five to three and is more flexible in terms of movememy in levels. Like Maslow, Alderfer also believes that needs can be arranged in a heirachy. The ERG theory infers that there are three sets of needs: * Extintence needs are all material and psychological desires. * Relatedness needs involve relationships with other people and are satisfied through the process of mutually sharing thoughts and feelings. Growth needs motivate people to productivity or creatively change themselves or their environment. ERG theory proposes that several needs can be operating at once, whereas Maslow assumes that lower-level needs must be satisfied begore a higher-level need is a motivator. Alderfer lifts this restiction. Accordning to the ERG theory, a higher-level need can be a motivator even if a lower-level need is not fully satisfied, hence several needs can be operating at once. Maslow would say that self-actualization is important to people only after other sets of needs are satisfied.Aldelfer maintains that people can be motivated to satisfy both existence and growth needs at the same time. Alderfer agrees that as lower level needs are satisfied, a worker becomes motivated to satisfy higher-level needs, but he breaks down with Maslow on the consequences of need-frustration. Maslow says that once a lower-level need is satisfied, it is no longer a source of motivation, whereas Alderfer suggests that when an individual is motivated to satisfy a higher-level need but has difficulty doing so, the motivation to satisfy lower-level needs becomes higher.To see how this works, lets look at a middle manager in a manufacturing firm whose relatedness needs(lower-lvel needs) are satidfied. The manager is currently motivated to try and satisfy her growth needs but finds this difficult to do so as she has been in the same position for the past five years. She is extremely skilled and knowlegable about the job and the fact that she has too much work and responsibiliies already leave her no time to pursue anything new or exciting. Essentially, the managers motivation to satisfy her growth needs are being frustrated because of the nature of her job.Alderfer postulates that this frustration will increase the managers motivation to satsfy a lower-levelneed such as relatedness. As a result of this motivation, the manager becomes more concerned about interpersonal relations at work and continually seeks honest feedback from her colleagues. Both Maslows and Alderfers theories have practical value in that they remind managers the type of reinforcers or rewards that can be used to motivate people. (http://www. envisionsoftware. com/es_img/Alderfer_ERG_Theory. gif) 7. McCLELLANDS NEEDS THEORY The theory was developed by David McClelland and his associates.It focuses on three needs, achievement, power and affiliation. Achievement is characterized by a strong orientation towards accomplishment and an obession wit h success and goal attainment. It is a drive to excel and to achieve set standards. Challening work motivates them and they take personal responsibility for success or failure. They like to set goals that require stretching themselves a little and have a drive to succeed, they strive for achievement rather than rewards. They wish to do something better or more efficiently than it has been done before.The people with this need look for situations where they can attain peronal responsibility for finding solutions to problems , in which they can get quick feedback of their performance so they can determine whether they are improving or not. This helps them to set their goals. The need for power is a desire to influence or contol other people. This need can be a negetive force which is termed personalizes power, if its expressed through aggressive minipulation and exploiting others, these people want power only to achieve their own personal goals.However the need for power can also be s een in a positive manner which is called socialized power because it can be be conducted towards the constructive improvement of organizations ans societies. It is basically the need to make others behave in a way that they would not have behaved otherwise. Individuals with a high need of power prefer to be placed into competitive and status-orientated situations and tend to be more concerned with prestige than with effective performance. Affiliation reflects a strong desire to be liked by other people such as your colleagues nd anoyone you may be working with. Individuals who have a high level of this need are more orientated towards getting along with others and may be less concerned with performing at high levels. These types of individuals are usually very social and friendly. The need for affliation is not important for management and leadership success as one would find it difficult to make tough but necessary decisions which will make some people unhappy. They prefer cooperat ive situations rather than competitive ones and desire relationships that involve a high degree of mutual understanding. . McGREGORS THEORY OF X AND Y Douglas McGreggors theory of X and Y is a management based style of theory that tries to expalin different management styles and leadership behaviour within the workplace. McGreggor proposed that the organizations leaders and the organization as a whole has different views on the skills and motivation of the employees of the organization. These potential views can be described as Theory X and Theory Y. Theory X With Theory X assumptions, management's role is to coerce and control employees. People have an inherent dislike for work and will avoid it whenever possible. * People must be coerced, controlled, directed, or threatened with punishment in order to get them to achieve the organizational objectives. * People prefer to be directed, do not want responsibility, and have little or no ambition. * People seek security above all else. Theory Y With Theory Y assumptions, management's role is to develop the potential in employees and help them to release that potential towards common goals. * Work is as natural as play and rest. People will exercise self-direction if they are committed to the objectives (they are NOT lazy). * Commitment to objectives is a function of the rewards associated with their achievement. * People learn to accept and seek responsibility. * Creativity, ingenuity, and imagination are widely distributed among the population. People are capable of using these abilities to solve an organizational problem. * People have potential. McGreggor did not see these theories as mutually exclusive and believed that managers could use these theories simultaneously.He compared his theory with Maslowââ¬â¢s where he put Maslow's higher needs and Theory X together and lower needs to Theory X. This proposes that people who are seeking higher needs, such as self-actualization, are motivated by a Theory Y lead er, whereas people who donââ¬â¢t have work-related needs are motivated by Theory X leadership style. 9. CONCLUSION In conclusion, It is therefore essential for organizations to look for and employ people who ââ¬Å"fitâ⬠into the values of the organization and are able to function according to organizational values.Organizations must also have suitable managers who have the ability to coach and mentor their employees to deliver optimally. Enhanced leadership enables managers to motivate their employees to produce the best possible skills and practices in human resources. Research confirms the importance of motivation in leading employees and influencing them to stimulate and energize people so that they ââ¬Å"work towards organizational goalsâ⬠. Researchers have placed great importance on the responsibility of managers ââ¬Å"to create a proper climate in which employees can develop to their fullest potentialâ⬠.All these motivational theories have played a pivotal role in helping managers achieve the best results, and also helped undestand how important motivation is. Motivation thoeries give a broader explanation about how people perceive their work and lives, and how they use these insights to motivate themselves and grow, as people as well as in their jobs. 10. LIST OF REFERENCES NELSON, Q. (2011), Principles of Organizational Behaviour, 7th Edition, Place: South-Western Cengage Learning LUTHANS, F. (1998), Organizational Behaviour, 8th Edition. Place: McGraw-Hill Irwin. GEORGE, J.M and JONES, G. R. (2002), Organizational Behaviour, 3rd Edition, Place:Prentice Hall. MULLENS, L. J( 2010),Management and Organizational Behaviour, 9th Edition. Place: Prentice Hall. ANTHONY, W. P et al(1999), Human Resource Management: A strategic approach, 3rd Edition, Place: Hartcourt College Publishers. BERGH,Z and THERON,A. (2006). Psychology in the work context, 3rd Edition. Place: Prentice Hall. ROBBINS, S. P. (2003). Organizational Behaviour, 10th Editi on. Place: Prentice Hall. ROSENFELD,R. H and WILSON,D. C(2004). Managing Organizations, 2nd Edition. Place: Oxford.
Friday, September 13, 2019
Homicides are most often committed with guns Essay
Homicides are most often committed with guns - Essay Example It was established that the person had chosen the handgun to wield power, because of its availability and ease of access. Although, most of the firearms owned by the people are long guns, all the same, most homicides are committed with handguns, rather than long guns. Handguns are the most preferred weapons in homicides and homicide and handgun ownership are associated with each other. A study conducted in Seattle and Vancouver revealed that handguns are frequently used in homicides. These two cities have similar demographic characteristics, but the number of handguns owned in Seattle, is much higher than that in Vancouver. Not surprisingly, the chances of being killed are five times more in Seattle than in Vancouver. Per se, owning a handgun is very common in the US (Iadicola & Shupe, 2003. Pp. 106 ââ¬â 107). Handgun ownership has been on the increase, since 1960. The reasons for this trend had been identified as rapid urbanization, increase in new households and wealth. People who already owned guns had purchased even more guns. In addition, several people had chosen to own guns in response to the growing crime in the society. In many incidents, people who previously did not have guns had purchased guns to feel secure from crime. Thus, a higher number of handguns were purchased for self ââ¬â defense reasons. Some argue that there is a positive association between gun ownership and crime rates. Interestingly, the crime rates had a greater influence on the increase in gun ownership, whereas the latter had not influenced the former in any way (Kleck, 1991). On the other hand, long guns are owned for recreational purposes by most of their owners. They are seldom used in crimes. Handgun ownership has increased rapidly, and this has brought about an increase in crime rate. The increase in such ownership was found to be less among the public, who were nonviolent and non-criminals. Moreover, criminals and violent people were unreported and unrepresented in surveys
Thursday, September 12, 2019
Analyzing Micro Elements Essay Example | Topics and Well Written Essays - 1250 words
Analyzing Micro Elements - Essay Example Both the golem and men in black are horror films with a portrayal of superficial creatures. They have a dark setting in some parts of the film and involve the destruction of a specific group. In the film the golem, there is the use of the creature golem, created to protect the Jewish people against persecution. A golem is a creature made from inanimate matter, an anthropomorphic being that is animated. The film is about a rabbi who creates the golem from clay and brings it to life using magic. In the end, the creature turns against them and sets fire to the ghetto. A little girl stops the creature by taking away an amulet from its chest in the shape of a pentagram. Men in black, involves two men wearing black suits in the pursuit of any alien related activities around. They are in pursuit of a bug leader in search of a device called the galaxy that will make tides in favor of their existence. Their job is to eliminate any alien forms and to ensure that no one remembers what they see if they come into contact with these creatures. They use a nueralyzer to wipe out peopleââ¬â¢s memories. In the end of the film shows a big fight between the alien form and the humans. The golem uses more sound effect and expressions while the men in black uses a lot of prop and camera angles. The use of micro elements is visible in each of these films. The use of mise-en-scene through costume and make-up, staging, setting, figure expressions and props is available in both films. Cinematography shows us how lighting has been implemented to produce a certain effect, the use of photographic elements such as the position of the lens and the camera angle. There is also the framing in a scene, special effects and composition. We have performance, which is the use of vocal delivery, physical expression, and an interaction between the performers. For a film to have proper organization of time there needs to be a little editing. Organization of time is both in a sequence and across segme nts of the story and the space organization. It helps in creating consistency for the viewer. The use of sound includes diegetic and non-diegetic sound and the use of different aural elements to create visuals (Appleman 12). All these elements display in the films the golem and men in black. ââ¬Å"Men in blackâ⬠uses different props and costumes to represent the alien forms. The golem on the other hand shows us a giant creature made out of clay that comes to life through sorcery. In the golem, we see the creation of the creature by a rabbi to protect the Jewish from persecution. He creates it from clay and uses sorcery to bring the creature to life. With time however, the creature turns against his creator and his people and sets fire to the village and kidnapping the rabbiââ¬â¢s daughter. The people scream for help and get the rabbi to cast a spell and stop the fire. The script reads, ââ¬Å"Save us rabbi, recite the fire spell or we shall all perishâ⬠. They watch as the rabbi gets inside the ghetto and stand on top of a hill to reciting the spell. The people bow down in prayer with the rabbi. We see the golem dragging the rabbiââ¬â¢s daughter towards the staircase and set her below them. He then leaves her and heads towards the door. During this whole scene, we hear some soothing and sad music. After a few moments of prayer, the fire finally stops and we get louder and livelier music.
Wednesday, September 11, 2019
Girlguiding UK anmd the Scout association Essay
Girlguiding UK anmd the Scout association - Essay Example The campaign is a cause-based online advocacy that will require technological resources to run the campaign smoothly and effectively without any hassles. For this purpose, some funding will be required to spread the message in targeted areas. The campaign messages will usually signify the financial benefit that youth may acquire from collecting junk material from homes or communities, and the way these junk materials can be turned into useful items, such as soda cans into pencil jars, oilcans into dustbins, newspapers into bags, etc. The campaign will only use online platform, particularly social media, such as Facebook and Twitter to spread the message to youth registered with the Scout Association and Girlguiding UK who will then become ambassadors of the campaign to spread message to several other individuals in the same communities and societies. The Association will also create official pages of the campaign that will have small quizzes, games, etc to influence youth. One of the major key performance indicators will be participation of youth on social media pages that will allow the Association to determine level of reach among the targeted audience. The second key indicator will be the amount of funding that Associations will acquire by collecting and selling junk material. The Association (Girlguiding UK, 2013; The Scout Association, 2013) has a reasonable number of trained teaching and non-teaching staff that is one of its strengths. Besides, the Associationââ¬â¢s centres are located at different locations that are accessible for youth as well as their parents conveniently. Ample of learning resources is available in the form of human and learning resources at these centres. Despite of many campaigns, one of the major weaknesses of the Association is lack of community involvement that has not allowed the association leadership to achieve its targets fully in the past (World Scout Bureau, 1998, pp.
Tuesday, September 10, 2019
Discussion 6 Essay Example | Topics and Well Written Essays - 250 words - 5
Discussion 6 - Essay Example In many societies, the choice of color is seen to tell about oneââ¬â¢s gender. In the present case, pink is traditionally associated with girls, and therefore seeing the boyââ¬â¢s nails in pink made some feel that the mother was encouraging a reversal of gender identity. To some, the advertisement appears to encourage our children to choose the genders they feel comfortable in regardless of their gender at birth. Some people believe that boys should behave and act like boys and not the other way round. In terms of the relationship between gender and power, such reactions indicate that men and women are placed in certain roles based on their gender. The society has developed boundaries that clearly define the roles of men and women in society, and whenever such boundaries are seen to be crossed, such reactions are common. Women are seen as accommodative and passive while men are aggressive and dominating. In the present case for instance, since pink color is associated with wome n, some take offense when the boy paints his nails pink because it appears he is relinquishing his duties or roles as a man and taking up female
Monday, September 9, 2019
Project Management as the Application of Knowledge Essay - 2
Project Management as the Application of Knowledge - Essay Example The construction industry in the Gulf has witnessed a colossal leap in the past decade. This is rather paradoxical in the context of the global economic slowdown, which negatively influenced the real estate sector in most parts of the world. In particular, the construction industry in the United Arab Emirates has bounced back on to the fast ââ¬â track, rapidly taking on massive projects towards development of tourism, housing, industrial and commercial facilities, education and healthcare amenities, transportation as well as expansion of ports and airports. The construction sector has been a key source in driving growth for the nationââ¬â¢s economy and is expected to grow at a compound annual growth rate of around 9.5 per cent during 2012 - 2016. What you write here is the good context for the study ââ¬â place this in your part 1,m this area is for the lit review itself This trend has been possible largely due to the affluence of the local Arab community, wealthy expatriat es as well as favorable Government policies. The United Arab Emirates is witnessing huge investments from both, public and private enterprises in the construction sector, focussing on the development of infrastructure for hospitality, retail, real estate and the healthcare industry.à Interestingly, Dubai is recognized to hold the ââ¬Ëhighest per square kilometreââ¬â¢ of construction activity in the world (Faridi& El-Sayegh, 2006)! Yet, it is observed that there are recurring problems of time and cost overruns in the UAEââ¬â¢s construction industry. This is a major cause for concern, prompting a thorough understanding of the current scenario and the proposal of solutions to mitigate these issues in the construction industry. ââ¬ËProject Managementââ¬â¢ is defined as the application of knowledge, skills, tools and techniques to the project activities, in order to meet project requirements in an effective and timely manner. Project management typically includes identi fication of requirements, establishment of clear and achievable objectives, balancing the demands of quality, scope, time, cost and importantly, adapting specifications to meet the expectations of the various stakeholders. The application of ââ¬ËProject Managementââ¬â¢ to the construction industry as a ââ¬Ëscientific approachââ¬â¢ to mitigate time and cost overruns has been detailed by various researchers. There is a popular belief that ââ¬Å"time is moneyâ⬠and any delay is sure to have a significant impact on the costs incurred. The interplay of contractors, consultants, supervisors and owners must be managed diligently by an effective manager, utilising project management techniques. The following will serve as a research proposal for a project that is concentric upon the role of ââ¬Ëproject managementââ¬â¢ in mitigating the cost and time overruns and construction projects in the United Arab Emirates.Ã
Sunday, September 8, 2019
Gaps Model of Service Quality Essay Example | Topics and Well Written Essays - 500 words
Gaps Model of Service Quality - Essay Example As the discussion stresses the Gap Model has focus on all the important components of the service marketing; company, service provider, customer and external communication. It focuses on each component of the quality service operations. Service quality is determines customer satisfaction. It is affected by various internal and external factors. This paper declares that todayââ¬â¢sââ¬â¢ scenario companies are adopting several measures to ensure quality service. By service Blueprinting they are mapping all the process, roles of people involved and point of contacts within the organization and with the customer. By Quality Function deployment, all the processes and functions can be aligned with the customersââ¬â¢ requirement at every stage. ASDA is subsidiary of WalMart group. It has 17 % of UK retail market share and it is the one of the biggest retail chain in UK. At June 2004 ASDA had 122,000 employees. Asda has been criticized for misleading advertising, using suppliers who are known to have illegal employment practices, ignoring planning regulations and destroying greenbelt land, lack of serious environmental policy and blatant green wash. ASDA promises to deliver shopping as an experience. From last few months it has been in the news for its unfair employee treatment, external marketing stunts and as an irrespon sible company. The gaps which are visible in ASDA are customer gap, Gap 4 and gap 3.
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